FAQ Q359: How do I setup my Viva Wallet merchant account to accept payments?

For general information about accepting payments in Planyo see Q121: I'd like to accept credit card payments for the reservations.
 
First, select Viva Wallet Smart Checkout on the Online payments page.
 
Next, enter your Merchant ID, API key, Source Code, API Client ID and API Client secret. In order to get these credentials, you need to create a payment source in your Viva Wallet merchant account.
 
Viva Wallet supports two types of account: sandbox/demo account (for testing purposes) and production/live account (for payments in the real world). You create the accounts separately. When testing the integration, you need to create a sandbox/demo Viva Wallet account and enter its credentials in Planyo (merchant id, API key, source code, client ID and client secret). When going live, you should go to the production/live Viva Wallet account and copy to Planyo the live credentials.
Creating a payment source
Log in to your Viva Wallet backend (demo or live) and select the relevant account. Next, go to Sales / Online payments / Websites/Apps. Click Add Website/App in the top-right corner of the page.
 
In the pop-up that opens, enter the source name, e.g. 'Planyo payments'. As Protocol choose HTTPS. In Domain name enter www.planyo.com and in Integration method leave Redirection/Native Checkout v2. Next, in both Success URL and Failure URL type payment-vivawallet-return.php
In the For a perfect, one-shot approval... section below select all field and click Create.
 
After you add the source, copy the Code value (a four digit number) as this is the Source Code that you need to enter in Planyo.
 
Note that the currency in Planyo needs to match the currency of your Viva Wallet account.
 
Find API credentials
Now you need to find Merchant ID, API key, API Client ID and API Client secret in your Viva Wallet backend and paste them in Planyo.
 
Go to Settings / API Access. Both Merchant ID and API key are listed at the top of the General tab. Copy the values and enter in Planyo in the appropriate fields.
 
Next, scroll down to the Smart Checkout Credentials section below and click Generate a pair of credentials. Copy Client ID and API Client secret and enter them in Planyo. If you have already generated the credentials before, enter them in Planyo without generating new. If in the future you generate here new pair of API credentials, you will need to paste them in Planyo again so we have the latest version.
 
Sample Viva Wallet credentials:
Merchant ID: ed4f5478-bc41-3r01-bdc4-980c495948r4
API key: s4e6rlf7Utf$
Source Code: 1182
API Client ID: ullowr1yrtghwuqs4zbawwqas7s5ty6zciioyynqqwm45.apps.vivapayments.com
API Client secret: 2UiSXUi459842V5Rx2uiROsJwqX44T
 
If you are using demo Viva Wallet account, select the Test transactions option on the Online payments page in Planyo. When going live, enter your live Viva Wallet account credentials and unselect Test transactions.
 
Webhooks
Now, you need to add webhooks pointing to a script on our server. This way we can receive updates on your transactions and automatically add payments in the corresponding reservations in Planyo.
 
Before you start adding the webhooks, make sure your Viva Wallet credentials are already added in Planyo (Merchant ID, API key, Source Code, API Client ID and API Client secret). When adding a webhook, Viva Wallet verifies the entered url is correct. In order to to this, we need to have the credentials already available in Planyo so we can return back a correct verification code.
Also, note that the webhooks need to be added in demo and live Viva Wallet account separately.
Go to Settings / API Access and choose the Webhooks tab. You need to add one webhook for each of the three events: Transaction Payment Created, Transaction Failed and Transaction Reversal Created.
 
To add the first webhook, click Create Webhook. In the URL field enter https://www.planyo.com/payment-vivawallet-ipn.php?cid=-planyo-site-id-, where -planyo-site-id- is the ID of your Planyo site. For example, if your Planyo site ID is 12345, enter https://www.planyo.com/payment-vivawallet-ipn.php?cid=12345
 
Webhook URL: https://www.planyo.com/payment-vivawallet-ipn.php?cid=12345 - replace 12345 with your Planyo site ID.
 
If you are setting up a webhook for a metasite, the ID should be prefixed with M, for example: https://www.planyo.com/payment-vivawallet-ipn.php?cid=M67890
 
Click Verify on the right to allow Viva Wallet verify the url. If the credentials you entered in Planyo are correct, the webhook will be accepted.
 
Next, select the Active option and in Event Type choose Transaction Payment Created. Click Save. The first webhook is added.
 
Now, repeat the same steps to add webhooks for two more event types: Transaction Failed and Transaction Reversal Created. Use the same URL (e.g. https://www.planyo.com/payment-vivawallet-ipn.php?cid=12345 - mind to put your Planyo site ID at the end) and also mark them as active. Only in each case choose Transaction Failed and Transaction Reversal Created as the event type.
 
After you are finished, you should have three active webhooks visible in the main view. Each of them should point to the same url on our website (e.g. https://www.planyo.com/payment-vivawallet-ipn.php?cid=12345) for the three event types.
 
Note: if you'd like to test Viva Wallet in the sandbox version of your Planyo account first, use the webhook url pointing to sandbox.planyo.com, e.g.: https://sandbox.planyo.com/payment-vivawallet-ipn.php?cid=12345
 
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